phlov3 Privacy Policy

phlov3 ("phlov3," "we," "us," or "our") operates the online gambling platform accessible at phlov3.org, which is designed for and primarily serves players located in the Republic of the Philippines. We recognize that privacy is a fundamental right of every Filipino, enshrined in the Philippine Constitution and given specific legal form in Republic Act No. 10173, the Data Privacy Act of 2012 ("DPA") and its Implementing Rules and Regulations.

This Privacy Policy applies to all personal data collected, processed, stored, used, or shared by phlov3 in connection with your access to or use of the phlov3 platform, including account registration, gameplay, financial transactions, customer support interactions, and marketing communications. It applies to all users of phlov3.org regardless of the device or network used to access the platform.

By registering a phlov3 account or continuing to use the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the phlov3 platform.

The following terms have the meanings given below throughout this Privacy Policy:

• "Personal Data" means any information from which a living individual can be directly or indirectly identified, including but not limited to your name, mobile number, email address, date of birth, financial account details, and IP address.
• "Sensitive Personal Information" has the meaning given to it under Section 3(l) of the DPA, including government-issued ID numbers, financial information, and information relating to health or criminal records, where applicable.
• "Processing" means any operation or set of operations performed on personal data, whether or not by automated means, including collection, recording, storage, use, disclosure, and deletion.
• "Data Controller" means phlov3, the entity that determines the purposes and means of processing your personal data.
• "Data Subject" means you — the individual whose personal data is being processed by phlov3.
• "Third Party" means any person or entity other than you or phlov3, including payment service providers, game software providers, and regulatory authorities.
• "NPC" means the National Privacy Commission of the Philippines, the government body responsible for administering and enforcing the DPA.

phlov3 collects the following categories of personal data in connection with the operation of the platform:

3.1 Registration & Identity Data

3.2 Financial Data

• GCash account number or registered mobile number used for deposits and withdrawals.
• Maya (PayMaya) account details where used as a payment method.
• Philippine bank account details (BPI, BDO, Metrobank, or other banks) used for bank transfer transactions.
• Transaction records including deposit amounts, withdrawal requests, dates, and reference numbers.
• Wallet addresses for cryptocurrency transactions where applicable.

3.3 Technical & Usage Data

• IP address and approximate geolocation derived from it.
• Device type, operating system, browser type and version.
• Login timestamps, session duration, pages visited within the platform.
• Game activity logs including wagers placed, games played, wins, and losses.
• Cookies and similar tracking technologies as described in Section 10.

3.4 Communications Data

• Records of live chat conversations with phlov3 customer support.
• Email correspondence sent to and received from phlov3.
• Survey responses or feedback provided voluntarily by you.

phlov3 collects personal data through the following channels:

• Account Registration. Information you provide directly when creating your phlov3 account, including your name, date of birth, mobile number, and email address.
• KYC Verification. Documents and information you submit to verify your identity and age, including government-issued IDs and proof of address.
• Financial Transactions. Payment account details collected when you make a deposit or request a withdrawal on the platform.
• Platform Usage. Data collected automatically through your interaction with the platform, including login events, game activity, and technical data about your device.
• Customer Support. Information you provide when contacting phlov3 support via live chat, email, or any other channel.
• Third-Party Verification Services. In certain circumstances, phlov3 may receive data from third-party identity verification providers or payment processors to validate the information you have submitted.

phlov3 processes your personal data for the following specific purposes:

• Account Management. To create, maintain, and administer your phlov3 account, including processing login credentials and account settings.
• Age and Identity Verification. To verify that you meet the minimum age requirement of 21 years and to confirm your identity as required by PAGCOR's KYC regulations for Philippine-facing gaming operators.
• Transaction Processing. To process your deposits and withdrawal requests, verify payment method ownership, and maintain accurate financial records.
• Anti-Fraud and AML Compliance. To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the platform, as required by applicable Philippine law.
• Responsible Gaming. To monitor gaming activity for signs of problem gambling, implement player-requested responsible gaming tools, and comply with our obligations to promote safe gambling practices.
• Customer Support. To respond to your inquiries, investigate complaints, and resolve disputes relating to your account or any transaction.
• Platform Improvement. To analyze usage patterns and technical data to improve the performance, functionality, and user experience of the phlov3 platform.
• Marketing and Promotions. Where you have provided your consent or where permitted by applicable law, to send you information about phlov3 promotions, bonuses, and new game launches.
• Legal and Regulatory Compliance. To comply with applicable Philippine laws, PAGCOR regulations, and any lawful requests from competent authorities.

Under the Philippine Data Privacy Act of 2012, phlov3 relies on the following legal bases for processing your personal data:

• Contract Performance. Processing is necessary for the performance of the agreement between you and phlov3, including account management, processing financial transactions, and providing access to platform services.
• Legal Obligation. Processing is required to comply with phlov3's legal and regulatory obligations under Philippine law, including KYC requirements, anti-money laundering regulations, and PAGCOR operational requirements.
• Legitimate Interests. Processing is necessary for phlov3's legitimate business interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and interests.
• Consent. For certain processing activities — particularly direct marketing communications — phlov3 relies on your express consent. You may withdraw this consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

phlov3 does not sell your personal data to third parties. We share your data only in the limited circumstances described below, and only to the extent necessary for the specified purpose:

• Payment Service Providers. GCash, Maya, BPI, BDO, Metrobank, and other payment processors receive necessary financial and identity data to process your deposit and withdrawal transactions. These providers operate under their own privacy policies and applicable Philippine financial regulations.
• Identity Verification Providers. Third-party KYC service providers may receive identity documents and personal data to assist phlov3 in completing the required age and identity verification process.
• Game Software Providers. Game providers whose titles appear on the phlov3 platform may receive aggregated or session-level game activity data as part of the game operation. They do not receive your full identity or payment data.
• Regulatory and Law Enforcement Authorities. phlov3 will disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), or other competent Philippine authorities where required by law or where we reasonably believe disclosure is necessary to comply with a legal obligation.
• Professional Advisors. phlov3's legal counsel, accountants, and other professional advisors may receive limited personal data in connection with the professional services they provide, subject to appropriate confidentiality obligations.
• Business Transfers. In the event of a merger, acquisition, or sale of all or part of phlov3's business assets, personal data held by phlov3 may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.

The phlov3 platform is operated primarily for the Philippine market, and the majority of data processing occurs within the Philippines or in jurisdictions with comparable data protection standards. Where personal data is transferred to third-party service providers located outside the Philippines — for example, cloud infrastructure providers or international game software companies — phlov3 ensures that appropriate safeguards are in place to protect your data.

These safeguards may include data processing agreements incorporating standard contractual clauses, ensuring the recipient jurisdiction provides an adequate level of data protection, or obtaining your specific consent for the transfer where required by applicable law. By using phlov3, you acknowledge that your data may be transferred to and processed in jurisdictions outside the Philippines in the limited circumstances described above.

phlov3 retains your personal data for as long as necessary to fulfil the purposes for which it was collected, unless a longer retention period is required or permitted by applicable law. The following general retention guidelines apply:

• Active Account Data. Identity, contact, and account data is retained for the duration of your active phlov3 account and for a period of five (5) years following account closure, as required under applicable Philippine anti-money laundering regulations.
• Financial Transaction Records. Records of all deposits, withdrawals, and wagers are retained for a minimum of five (5) years from the date of the transaction in compliance with PAGCOR and AMLC record-keeping requirements.
• KYC Documents. Identity verification documents are retained for a minimum of five (5) years following account closure or the completion of the last transaction, whichever is later.
• Marketing Data. Marketing consent records and communication history are retained until you withdraw your consent and for a reasonable period thereafter to demonstrate compliance.
• Technical and Usage Data. Server logs and technical usage data are typically retained for up to 12 months unless required for longer periods in connection with an ongoing security investigation or legal proceeding.

Upon expiry of the applicable retention period, phlov3 will securely delete or anonymize your personal data in accordance with the DPA's requirements for responsible data disposal.

phlov3 uses cookies and similar tracking technologies on phlov3.org to provide core platform functionality, improve the user experience, and gather analytics data that helps us understand how Filipino players use the platform.

10.1 Types of Cookies Used

• Strictly Necessary Cookies. Required for the platform to function. These include session authentication cookies that keep you logged in to your phlov3 account during a gaming session. These cannot be disabled without breaking core platform functionality.
• Analytics Cookies. Used to collect anonymized data about how players navigate phlov3, which game categories are most accessed, and how long sessions last. This data informs platform improvement decisions.
• Functional Cookies. Remember your preferences such as language settings, preferred game filters, and notification preferences to personalize your phlov3 experience.
• Security Cookies. Used to detect and prevent fraudulent logins, bot activity, and account takeover attempts. These cookies help protect your account from unauthorized access.

You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from accessing phlov3, but may affect the personalization and analytics features of the platform. Disabling strictly necessary cookies may prevent you from logging in or using core platform features.

phlov3 implements appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• 256-bit SSL/TLS Encryption. All data transmitted between your device and phlov3's servers is encrypted in transit using industry-standard SSL/TLS encryption, including login credentials, financial data, and personal information.
• Password Hashing. Account passwords are stored using one-way cryptographic hashing algorithms. phlov3 does not store your password in plain text and cannot retrieve it — only you know your actual password.
• OTP and Multi-Factor Authentication. For login from new or unrecognized devices, phlov3 requires OTP verification via your registered Philippine mobile number, significantly reducing the risk of unauthorized account access.
• Access Controls. Access to personal data within phlov3 is restricted to authorized personnel who require it for legitimate business purposes, governed by role-based access controls and confidentiality obligations.
• Intrusion Detection and Monitoring. phlov3's systems are monitored for unusual activity, unauthorized access attempts, and potential security incidents on a continuous basis.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by phlov3. These rights may be exercised by contacting phlov3 at [email protected] with a clear description of your request.

phlov3 will respond to verified data subject requests within thirty (30) days. Requests relating to account data must be submitted from the email address registered to the phlov3 account to allow phlov3 to verify your identity before processing the request.

The phlov3 platform is strictly intended for individuals who are at least 21 years of age, in compliance with PAGCOR's minimum age requirements for casino-style online gambling in the Philippines. phlov3 does not knowingly collect personal data from individuals under the age of 21.

If phlov3 discovers or is made aware that an account has been registered by or for an individual under the age of 21, phlov3 will immediately suspend that account, delete the associated personal data to the extent not required for legal compliance, and take any additional steps required by applicable law.

Parents and guardians who believe that a minor in their care may have registered a phlov3 account should contact phlov3 support immediately at [email protected] so that the account can be investigated and closed without delay.

Where you have given your consent or where phlov3 has a legitimate interest in doing so under applicable law, phlov3 may send you marketing communications about phlov3 promotions, bonuses, new game releases, and special events via SMS to your registered Philippine mobile number and email to your registered email address.

You can opt out of marketing communications at any time by: (a) clicking the unsubscribe link in any marketing email from phlov3; (b) updating your communication preferences in your phlov3 account settings; or (c) contacting phlov3 support directly. Opting out of marketing communications will not affect transactional communications relating to your account, such as deposit confirmations, withdrawal notifications, and security alerts.

phlov3 will not share your contact details with third-party marketers without your express consent.

The phlov3 platform may reference or link to third-party services, including payment providers such as GCash and Maya, whose privacy practices are governed by their own privacy policies. phlov3 is not responsible for the privacy practices or content of these third-party services.

When you authorize a payment through GCash, Maya, or any other third-party payment provider, you are interacting directly with that provider's systems and are subject to their privacy policy in respect of those transactions. phlov3 recommends reviewing the privacy policies of all payment providers you use in connection with your phlov3 account.

phlov3 reviews this Privacy Policy periodically and may update it from time to time to reflect changes in our data processing practices, applicable law, or platform operations. When material changes are made, phlov3 will notify registered Players via email to their registered email address and will update the "Last Updated" date at the top of this document.

Continued use of the phlov3 platform following the effective date of a revised Privacy Policy constitutes your acceptance of the changes to the extent permitted by applicable law. If you do not agree to the revised Privacy Policy, you must cease using phlov3 and may request account closure by contacting support.

For all data privacy inquiries, requests to exercise your data subject rights, or questions about how phlov3 handles your personal data, please contact phlov3 using the details below. phlov3 is committed to responding to all privacy-related inquiries promptly and thoroughly.

This Privacy Policy was last reviewed and updated in January 2026. It is effective for all phlov3 accounts whether existing or newly registered from the stated effective date.